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The Power of Social Media for Customer Service

Did you know that over 56% of consumers would rather send an instant message than call customer service?  Utilizing Facebook Messenger as a customer support channel is beneficial for both the consumer and the producer.  It allows customers to go about their day freely, rather than being placed on hold for an hour or longer.   Using Facebook Messenger as a support channel is also convenient and efficient for business owners.  Messenger allows you to create automated yet personalized responses.  Facebook Messenger even allows you to configure a response time.  This allows company pages to respond in a prompt time frame.

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FREE Download of Social Media 2018 Templates

FREE Download Of Social Media 2018 Templates

Your business accounts on social media are more than just informational profiles. Your social media showcases your business, promote branding, have a customer service aspect and can be used as a shop for a retail-focused business. Therefore, the look and feel of your business’ social media account certainly matters. Faceless has many free downloads for social media. Unfortunately, many businesses overlook a simple detail like the sizing of graphics on major social media profiles. A social media 2018 template is going to be your guide.

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Social Media: The Unnecessary Necessity

Social Media: The Unnecessary Necessity

“I don’t need social media to promote my company” yeah those are the words from some people who think that social media is stupid & a waste of time for their business.  We are all living in a world where technology provides the easy-quick access to information. If you want to look for a place to eat, you go online and search the place. Also people look up social media channels to see visuals & if there is something that catches the eye.  The Sunday brunch avocado toast with a mimosa on the side image that you see on your feed from a friend you barely talk to, gives you the push to get out of bed & join the rest of the foodie movement. All based from an image, so why do so many people think that social media is unnecessary to the growth of their business?

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Are Your Social Media Pages Optimized?

When the average internet user thinks of social media, it usually conjures thoughts of liking and sharing posts, funny/relatable/cool viral campaigns, and a network of friends and followers. What if I told you that there is a whole OTHER world to social media? Are you a startup or thinking about starting a business? There is a good chance you have already created social media profiles for your business. Did you realize that when your social media game is full optimized, it has the POWER to bring your business and brand to a whole new level of online presence? Social media optimization is simply using social media as a catalyst to grow your business online. Many new businesses and startups make the mistake of simply creating profiles and posting a few times. Think of social media as the new “storefront” or “front door” for your business.

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Social Media Behaviors and Challenges in 2018 (Part 2)

In the last post, we discussed the changing landscape of social media in 2018. Other businesses are integrating new tactics into their campaigns such as social listening tools and customizable chatbots. Take note, as your business depends on keeping up with trends in social media and social selling. In this section, we are going in-depth and looking at some of the challenges and consumer behaviors that you may be facing ahead.

Social Media Challenges in 2018

Amongst the growth and potential of social media, there are a few challenges ahead on the horizon. There are a few major roadblocks in the way that may stunt growth. When it comes to planning your social media strategy, the key to avoiding any potholes is always be looking ahead for them.

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The Social Media Landscape Is Changing in 2018 (Part 1)

Get ready, as massive changes are coming up in 2018 in social media. The social media landscape is always evolving, and it’s branching off into many different directions. Your business needs to grow by keeping up with trends in social media. As we move into 2018, social networks will continue to grow and dominate – connecting you to potential clients, customers and sales. You are the owner of a Facebook, Twitter, YouTube, Instagram account…..and so is your competition. This is your chance to get a more in-depth perspective into what 2018 has in store for social media. Take advantage of getting ahead while you still can.

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Why Does SEO Matter To Your Business?

Do you cringe and get a funny look on your face when you think of SEO? Have you taken the time to fully grasp and understand Search Engine Optimization (or commonly referred to as –SEO)? Whatever your reason for not taking SEO seriously, let me warn you as of how crucial SEO is to your business and brand. There’s so much you can do beside just optimizing your website to improve your SEO, from posting more on social feeds to using backlink sites. Are your efforts in SEO failing to generate traffic or better yet sales? The connection between SEO and making more money is not always setup in a way that anyone can do the work.

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5 Essential Tips for Web Presence in 2017

Let’s play a game. Go to the Google search engine and type the name of your business. What are the results that appear? Is your business easy to find or is it drowning in a sea of other businesses? Do your customers find you or your competitors? Does your business even appear on Google? In 2017, web presence is ESSENTIAL to business, which cannot stay afloat without it. Believe it or not, 70% of the links clicked on by search users are actually organic. This is why SEO is key to business, because if your business doesn’t appear, who is going to see it other than you? There are a few steps you can take to boost your business’s web presence and visibility.

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